Privacy Policy - GLOBALD.ai

1. Introduction

GLOBALD.ai ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website globald.ai (the "Site") and use our services.

2. Information We Collect

We collect information in the following ways:

Contact Form Data: Name, email, company, and message when you submit our contact form.
Automatic Collection: Device information, IP address, browser type, and pages visited via cookies and analytics tools.
UTM Parameters: Campaign source, medium, campaign name, term, and content from your referring URL.
Third-party Identifiers: Google Click ID (gclid) and Facebook Click ID (fbclid) for ad attribution.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Send marketing communications (with your consent)
Analyze site usage and improve our services
Track campaign effectiveness and ROI
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and measure site performance:

Google Analytics 4: Tracks pageviews, user interactions, and conversion events. Data is anonymized.
HubSpot: Tracks form submissions and visitor behavior for CRM integration. Stores tracking cookie (hutk).
Session Storage: Stores UTM parameters locally during your session to attribute leads to campaigns.
Essential Cookies: Required for site functionality (language preference, cookie consent).

5. Third-Party Services

We use third-party services that may collect your information:

HubSpot: CRM platform for lead management and email marketing
Google Analytics: Web analytics service
Google Ads: Advertising and conversion tracking

These services have their own privacy policies, and we encourage you to review them.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for 2 years unless you request deletion. Analytics data is retained for 14 months.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected]